General Terms and Conditions of Sale – Nio Far Boutique

The present General Terms and Conditions of Sale (GTC) govern sales made on the website of Yaya Minté (www.niofar.com), which specializes in the sale of clothing and jewelry. By confirming an order, the customer unreservedly accepts these GTC.

3. Products

The products sold on the Nio Far website include clothing, jewelry, and accessories. Each product is presented with a detailed description, including information on materials, sizes, colors, and other specifications. The photos are for reference only and may slightly vary due to lighting, screen resolution, or production variations.

4. Orders

Order Process: An order is considered final once payment has been confirmed. The customer can review and modify their order before this validation.

Product Availability: Products are available while stocks last. If a product becomes unavailable after an order has been placed, the customer will be informed as soon as possible, and a refund or exchange may be offered.

Order Refusal: Nio Far reserves the right to refuse any order from a customer with whom there is an ongoing dispute regarding a previous payment or for any other legitimate reason.

5. Pricing and Payment

Prices: Product prices are listed in euros (€), including all taxes (TTC), excluding delivery costs. Delivery fees are calculated at checkout based on the selected shipping method.

Payment Methods: Orders can be paid for using a credit card, PayPal, or any other method offered during the checkout process. Payment is required immediately upon order confirmation.

Payment Security: Online payments are secured using SSL (Secure Socket Layer) encryption technology to ensure the confidentiality of banking information.

6. Delivery

Delivery Terms: Products are shipped to the address provided by the customer during the order process. Shipping fees and delivery times vary depending on the selected delivery method. Estimated delivery times are provided for reference only, and Nio Far cannot be held responsible for any delays caused by shipping carriers.

Non-Conforming Delivery: If a product does not match the order or arrives damaged, the customer must contact Nio Far within 48 hours of receiving the package.

Non-Delivery Returns: In case of non-delivery, the customer must report the issue within 7 days from the estimated delivery date.

7. Return and Exchange Policy

Right of Withdrawal: In accordance with applicable regulations, the customer has 14 days from the receipt of their order to return a product without providing a reason. This right applies only to unworn, unused products in their original condition (tags and packaging intact).

Exclusions from the Right of Withdrawal:

• Personalized or custom-made items (engraved jewelry, tailored clothing, etc.) cannot be returned or exchanged.

• Intimate products or items in direct contact with the skin (jewelry, underwear) cannot be returned if unsealed.

Returning Products: To exercise the right of withdrawal, the customer must notify Nio Far via email at [contact email]. The customer is responsible for return shipping costs and must return the product within 14 days of notifying Nio Far.

Refunds: Once the returned items are received and inspected, Nio Far will issue a refund within 14 days via the original payment method.

Exchanges: If the customer wishes to exchange a product, they must contact customer service to obtain a return label and specify the desired replacement product. Exchanges are subject to availability.

8. Warranties and Liability

Legal Warranty: All products sold on the website are covered by the legal warranty of conformity and the warranty against hidden defects. If a product is defective, the customer may request an exchange or refund.

Limitation of Liability: Nio Far is not responsible for indirect damages related to the use of the website or the purchase of products, such as data loss, operational losses, or any other indirect damage.

9. Intellectual Property

All elements of the website www.niofar.com, including images, texts, logos, graphics, and other content, are protected by intellectual property rights. Any reproduction, distribution, modification, or exploitation of the site’s content is prohibited without prior authorization from Nio Far.

10. Personal Data Protection

In accordance with data protection laws (GDPR), Nio Far is committed to maintaining the confidentiality of collected personal data and using it only for order processing and customer service improvement. For more information, please refer to our [Privacy Policy].

11. Force Majeure

Nio Far cannot be held responsible for delays or failures due to force majeure events, including strikes, disruptions in transport services, or any other events beyond its control that prevent the fulfillment of contractual obligations.

12. Modification of the GTC

Nio Far reserves the right to modify these GTC at any time. Changes will take effect as soon as they are published on the website.

13. Applicable Law and Dispute Resolution

These GTC are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority. If no agreement is reached, French courts shall have jurisdiction.